[W]hen your beliefs are challenged you pore over the data, picking it apart, searching for weakness. The cognitive dissonance locks up the gears of your mind until you deal with it. In the process you form more neural connections, build new memories and put out effort – once you finally move on, your original convictions are stronger than ever.
But there is of course some objective truth, even if that truth is complicated and conditional. Asking "what do the data say?" helps, but which data and what about apparent correlations with other data? Occasionally, simple fact-checking is all that is required. As in the case of Ronald Reagan's "Welfare Queen." From the same post (emphases mine):
When our bathroom scale delivers bad news, we hop off and then on again, just to make sure we didn’t misread the display or put too much pressure on one foot. When our scale delivers good news, we smile and head for the shower. By uncritically accepting evidence when it pleases us, and insisting on more when it doesn’t, we subtly tip the scales in our favor.
- Psychologist Dan Gilbert in The New York Times
In 1976, when Ronald Reagan was running for president of the United States, he often told a story about a Chicago woman who was scamming the welfare system to earn her income.
Reagan said the woman had 80 names, 30 addresses and 12 Social Security cards which she used to get food stamps along with more than her share of money from Medicaid and other welfare entitlements. He said she drove a Cadillac, didn’t work and didn’t pay taxes. He talked about this woman, who he never named, in just about every small town he visited, and it tended to infuriate his audiences. The story solidified the term “Welfare Queen” in American political discourse and influenced not only the national conversation for the next 30 years, but public policy as well. It also wasn’t true.Sure, there have always been people who scam the government, but no one who fit Reagan’s description ever existed. The woman most historians believe Reagan’s anecdote was based on was a con artist with four aliases who moved from place to place wearing disguises, not some stay-at-home mom surrounded by mewing children.
Despite the debunking and the passage of time, the story is still alive. The imaginary lady who Scrooge McDives into a vault of foodstamps between naps while hardworking Americans struggle down the street still appears every day on the Internet. The memetic staying power of the narrative is impressive. Some version of it continues to turn up every week in stories and blog posts about entitlements even though the truth is a click away.Psychologists call stories like these narrative scripts, stories that tell you what you want to hear, stories which confirm your beliefs and give you permission to continue feeling as you already do. If believing in welfare queens protects your ideology, you accept it and move on. You might find Reagan’s anecdote repugnant or risible, but you’ve accepted without question a similar anecdote about pharmaceutical companies blocking research, or unwarranted police searches, or the health benefits of chocolate. You’ve watched a documentary about the evils of…something you disliked, and you probably loved it.
The Welfare Queen has her place in Reagan mythology along with the others.